1. Open the Microsoft Edge Browser
2. Click on the ellipses (three dots) located in the top right corner
3. Click on "Settings"
4. Click "Privacy, search, and services"
5. Click "Choose what to clear"
6. Select "All time" in the drop-down menu under Time range.
7. Click "Clear now" after choosing Time range.
8. Once all browsing data is cleared, Close out any open web pages.
9. Reopen Microsoft Edge and type the web address into the search bar.
**If this is a .mil site, be sure to choose your "Authentication Certificate" when choosing from your CAC login choices.**
Deleting the cache data helps to troubleshoot, helps to increase the loading time of web pages, and increases the performance of your computer. If the browser doesn't load the new version of the site, even if there have been changes on the site since the last visit, the cache can cause issues with the view.
