Chat with a librarian by clicking on the chat box on the upper right of the screen on most browsers
Submit a question to be answered through email.
Make an appointment with a librarian.
Visit us at the Help Desk on the 2nd floor of the library
Cadets: Contact your Company Librarian
Call the Library Help Desk at x8325
Computer Help: USMA IT Service Desk
Goldcoat support for Cadets: Goldcoats Contact Information
The USMA Library uses a print management system to manage printing within the Library. The networked printers are centrally located on the 2nd floor of Jefferson Hall. Step-by-step directions are available at the printing stations.
To release the print job, type your Microsoft 365 username without the @westpoint.edu (twenty characters maximum) at the computers to the right of the printers.
Each cadet receives 300 pages per semester for free from the USMA Library.
West Point Community: If you do not have a CAC, or are unable to log into a library computer, please see a librarian at the Help Desk for assistance. You may also visit the Army Community Service (ACS) during their open hours to use a CAC-enabled computer and print.
Printing services are not available for alumni or visitors.
Copy
Photocopies can be made using the printer/scanner/copier machines next to the print release area on the 2nd Floor of Jefferson Hall.
Scan
The copy machines on the 2nd floor can also scan.
Refer to document below for scan to email instructions.
There is not a fax machine available in the library. There are web-based fax services that can be used with scanned or digital documents to send faxes.